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Introduction

Welcome to LenoperTechnologies®. Our mission is to provide comprehensive web solutions, including front-end and back-end development, innovative design, and strategic digital marketing. We are dedicated to delivering exceptional quality and creativity in every project. This Privacy Policy outlines our practices for collecting, using, and protecting your personal information when you use our services. We are committed to safeguarding your privacy and ensuring a secure and trustworthy experience.

Information Collection and Use

At LenoperTechnologies®, we are dedicated to protecting your privacy and ensuring that your personal information is handled with the utmost care and respect. Our practices for collecting, using, and protecting your data reflect our commitment to transparency, security, and user control.

1. Types of Data Collected

Personal Data: While using our services, we may ask you to provide certain personally identifiable information. This information can be used to contact or identify you and may include, but is not limited to:

• Business Name
• Name on Card
• Card Number
• Expiry Date
• CVV

Usage Data: We may also collect information on how our services are accessed and used. This data may include:

• Internet Protocol (IP) address
• Browser type and version
• Pages of our service that you visit
• Time and date of your visit
• Time spent on those pages
• Other diagnostic data

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor the activity on our service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our service may not be accessible to you.

2. Detailed Data Collection Methods

We collect data through various methods, including:

• Online forms and surveys
• Emails and direct communications
• User interactions on our website
• Third-party service providers and analytics tools

3. Use of Data

We use the collected data for various purposes, including:

• Providing and maintaining our services
• Notifying you about changes to our services
• Allowing you to participate in interactive features of our services
• Providing customer support
• Gathering analysis or valuable information to improve our services
• Monitoring the usage of our services
• Detecting, preventing, and addressing technical issues

4. Data Processing Principles

Our data processing practices are guided by the following principles:

• Lawfulness, Fairness, and Transparency: We process data lawfully, fairly, and transparently.
• Purpose Limitation: We collect data for specified, explicit, and legitimate purposes.
• Data Minimization: We collect only the data that is necessary for the purposes stated.
• Accuracy: We keep data accurate and up to date.
• Storage Limitation: We store data only as long as necessary for the stated purposes.
• Integrity and Confidentiality: We process data securely to protect against unauthorized access or loss.

5. User Consent and Preferences

Users can manage their preferences and give or withdraw consent for data processing:

• Managing cookie preferences through browser settings
• Opting in or out of marketing communications
• Requesting access, correction, or deletion of personal data

6. Third-Party Service Providers

We work with third-party service providers to enhance our services. These providers may have access to your data for specific tasks and are obligated to protect it:

• Hosting and cloud storage providers
• Analytics and performance measurement tools
• Payment processors

7. Data Breach Response Plan

In the event of a data breach, we have procedures in place to respond promptly:

• Identifying and containing the breach
• Assessing the risk and impact on users
• Notifying affected users and relevant authorities
• Taking corrective actions to prevent future breaches

8. Employee Data Handling

We also collect and process data from our employees. This data is handled with the same level of care and security:

• Personal information for HR purposes
• Compliance with legal obligations
• Performance and development assessments

9. Data Transfer and Storage

We ensure secure transfer and storage of your data:

• Using encryption for data transmission
• Storing data in secure facilities
• Implementing access controls and regular security audits

10. Legal Bases for Processing

We process personal data based on the following legal bases:

• User consent
• Contractual necessity
• Compliance with legal obligations
• Protection of vital interests
• Public interest
• Legitimate interests

11. Compliance with Laws

We will disclose your Personal Data where required to do so by law or subpoena, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our service.

12. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Additional Sections

13. Data Subject Rights

You have the right to access, correct, or erase your personal data. To exercise these rights, please contact us using the information provided below.

14. Data Retention Periods

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

15. Cross-Border Data Transfers

We use appropriate safeguards to ensure the security and integrity of personal data during cross-border transfers, such as standard contractual clauses and data transfer agreements.

16. Security Measures

We implement specific security measures to protect personal data, including encryption, access controls, and incident response plans.

17. Contact Information for Data Protection Inquiries

For data protection inquiries or concerns, please contact us at: technologies@lenoper.com.

18. Dispute Resolution Mechanisms

In case of a dispute or complaint related to data protection, we provide dispute resolution mechanisms, including internal review and mediation.

19. CCPA/GDPR Compliance

Depending on our operations and target audience, we include specific provisions related to CCPA and GDPR compliance.

20. Massachusetts Data Security Regulation (201 CMR 17.00)

We comply with Massachusetts' data protection laws to ensure the security and confidentiality of personal data.

Policy Updates and Effective Dates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Our Commitment to Quality

At LenoperTechnologies®, we take pride in delivering top-notch quality and expertise. Our team includes skilled professionals in web architecture, web design and development, front-end and back-end development, graphic design, and retail design.

Every project is thoroughly reviewed to meet our high-quality standards before reaching our clients. As the team lead, I personally oversee all projects, ensuring consistency, creativity, and excellence across every aspect, including graphic design, logo design, brand design, and retail design.

We are dedicated to maintaining high standards, ensuring that every project not only meets but exceeds our clients' expectations. This reflects our commitment to delivering exceptional service and innovative solutions.